Frequently Asked Questions

The necessary documents for renting a car in the UAE vary depending on whether you're a tourist or a resident. Here’s what you’ll need:

Absolutely! You can make a cash deposit instead. However, keep in mind that this deposit will typically be returned only 21 to 26 days after you return the vehicle. This time frame accounts for any fines that might still be issued after the car is back in our possession.

Delivery times can vary based on your location, the time of day, and current traffic conditions. For example, morning rush hours can lead to delays, while afternoons might see quicker deliveries since most commuters are at work. On average, you can expect delivery to take anywhere from 45 minutes to 2 hours. It's always a good idea to check with a company representative to ensure there are no unexpected delays.

Yes, we can deliver the car directly to the airport for you. Please note that there is an additional fee for this service, starting at a minimum of 126 AED.

Yes, it’s acceptable. Keep in mind that you should follow local traffic rules.

In the unfortunate event of an accident, your first step is to contact the police to file a report. For minor accidents, you can also use the police application to submit your report.

Afterward, be sure to notify the rental company’s representative. Obtaining a detailed accident report is crucial, as insurance claims typically require this documentation; without it, you may be responsible for covering the damage yourself.

We adhere to a full-to-full fuel policy, meaning the vehicle should be returned with the same fuel level it had when you picked it up.

Rest assured; your privacy is our top priority. We have implemented a comprehensive confidentiality policy to ensure that your personal information is well-protected and handled with the utmost care.

Yes, but it must be agreed with the car company beforehand.

Yes, but please confirm it with the rental car company. Remember that it is not allowed to sublease the car.

Yes, you should return the car with the same fuel level as when you picked it up, or you may be charged for refueling.

Contact the rental company’s roadside assistance for help and follow their instructions.

Drive on the right side, obey speed limits, and always wear a seatbelt. Traffic fines are strictly enforced.

Salik is Dubai’s electronic toll collection system for its paid roads. Key highways are equipped with electronic gates, known as Salik Gates, which your vehicle will pass through. Each registered vehicle must have a Salik tag (a sticker attached to the windshield) that contains vehicle information. As your car goes through the gates, the system automatically deduces the toll from the owner's balance.

The driver should reimburse the amount when returning the car.

If you return the car within one hour of the agreed-upon time, there will be no additional charges. However, if the delay exceeds one hour, you will be charged for an extra day of rental.

Yes, you can easily extend your rental. We offer a renewal option through a payment link, or you can settle the payment in cash or with a card.

Yes, for tourists, an international driving license is accepted, making it easy for you to rent a car.

Drivers must be at least 21 years old to rent a vehicle in Dubai.

Yes, international driving licenses are accepted throughout the UAE.

No, the starting age is from 21 years old.

You’ll need a valid driver’s license, a passport or Emirates ID, and a credit card for the security deposit.

Yes, most foreign driver’s licenses are accepted, but it’s recommended to have an International Driving Permit (IDP) as well.

Basic insurance is already included. But anyway, it’s advisable to check for additional coverage options for peace of mind.

Yes, additional drivers can be added for a fee, but they must also meet rental requirements and be present at pickup.

Reservations can be made online through our website.

Yes, tourists can rent cars in Dubai, provided they have the necessary documentation, including an international driving permit.

Yes, certain areas like private estates and desert terrains may have restrictions. Always check local regulations and your rental agreement.

Contact the rental company immediately for assistance. You may incur a replacement fee.

Yes, we offer hourly car rental.

Return the car to the designated location, fill up the tank, and complete any necessary paperwork with the staff.

Contact the rental company’s roadside assistance for help and follow their guidelines for vehicle issues.

1. Familiarize yourself with local traffic laws
2. Choose reputable rental companies
3. review rental terms and policies. Always read the fine print regarding terms of use, insurance coverage, and other important policies before signing.

The best car for you depends on your individual preferences and planned activities. If you're looking for a comfortable family getaway, we recommend our spacious SUVs. for a scenic drive, consider opting for a stylish convertible. Ultimately, choose a car that resonates with your desires and enjoy the journey!

Follow our website rentcaruae.com. We provide competitive prices, starting from AED 139 per day.

A minimum of AED 1499.

Yes, it is. Monthly rental is cheaper than daily rent.

Unfortunately, we do not provide life or health insurance as part of our rental service.

RentCarUAE provides a variety of budget-friendly options. Simply navigate to the "Economy" section on our website to explore affordable choices. for example, you can rent a JAC JS4 or Geely Emgrand starting from just 150 AED per day.

Currently, we do not offer accident and recovery services.

We provide a range of vehicles from economy to luxury cars, SUVs, and VANs.

Currently, we do not offer car rentals with a driver. However, we are always exploring new service options to enhance your experience.

Yes, we provide such a service. You can lease a car for 3, 6, 9, 12, and 24 months.

Firstly, you can choose from a range of leasing terms that best fits your personal or business needs, from 3 months to two years.

Longer lease terms offer more economical monthly payments.

Be assured to receive a decent level of support: our team is here to ensure that your leasing experience is perfect.

Please be aware that off-road driving is strictly prohibited for our rental vehicles. Engaging in off-road activities can lead to significant damage and void your rental agreement, so it's best to stick to paved roads for a safe and enjoyable experience.

Yes, you can rent a vehicle without a traditional deposit. When you choose to rent from us, you have the option to pay a non-refundable fixed fee to our partners. This company acts as a guarantor against potential damages, unpaid fines, or other expenses that may occur, provided those issues aren't due to our negligence. The amount you’ll need to pay varies based on the car model and the rental duration.

Deposits are a standard practice in car rentals. They serve as a safeguard against any fines or charges that may arise during your rental period or after the vehicle has been returned.

We charge rental fees on an upfront basis, ensuring clarity and transparency in the transaction.

The driver is accountable for any traffic violations incurred during the rental period. We will notify you of any fines issued by the police, detailing the type of violation and the corresponding amount.

While renting a car, customers are responsible for paying any parking charges incurred during the rental period.

Unfortunately, we do not offer the option to freeze rental contracts at this time.

Credit cards are typically required for the deposit; indeed, we accept all payment methods.

You will be responsible for paying any traffic fines incurred during your rental period.

If any damage occurs to the rental vehicle during your time with it, you will need to report the incident to the rental company as soon as possible. Depending on your insurance coverage, you may be liable for repair fees, so it’s crucial to understand your policy and the procedures in place for handling such situations.

Yes! We offer a 5% discount on your next rental as a thank you for your continued business.